Please find below the Privacy Policy for the Spanish Online Academy, regarding the collection and protection of personal data of users and customers that may be collected while browsing, purchasing a product, or contracting a service through our website: https://spanishonlineacademy.com/.

In this regard, the Spanish Online Academy guarantees compliance with current regulations on personal data protection, specifically:

• Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD)
• Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR) of April 27, 2016

By using our website, you accept this Privacy Policy.

Who We Are

Our website address is: https://spanishonlineacademy.com/

Data Controller

The data you provide is collected and processed by:

• Company Name: Inti Online Languages S.L.
• Tax ID (NIF): B02664761
• Address: Plaza de los Basilios 10, E-37001 Salamanca (SPAIN)
• Email: info@spanishonlineacademy.com
• Website: https://spanishonlineacademy.com/ 

Principles Applied in Data Processing

In processing your personal data, we apply the following principles aligned with the GDPR:

• Lawfulness, Fairness, and Transparency: We always request your consent before processing your personal data for one or more specific purposes, which we will explain clearly and transparently.
• Data Minimization: We only request data strictly necessary for the intended purpose(s).
• Storage Limitation: Data is kept only for the necessary time required for its purpose. For subscriptions, we periodically review our lists and delete inactive accounts.
• Integrity and Confidentiality: Your data is processed securely to ensure its confidentiality and integrity. We take appropriate precautions to prevent unauthorized access or misuse.

Personal Data Collection

You do NOT need to provide any personal data just to browse our website.

However, personal data is collected in the following situations:

• When contacting us via contact forms or email
• When commenting on an article or page
• When purchasing a product or service
• When subscribing to a newsletter (via Mailchimp or similar platforms)

Your Rights

According to data protection regulations, you have the following ARCO rights:

• Access: You have the right to know what personal data we hold about you, where it came from, and how we use it.
• Rectification: You may request that we correct any inaccurate or incomplete data.
• Cancellation: You may request that we stop processing your data, though this may not always be possible (e.g. if required by law).
• Objection/Limitation: You may request that we stop certain uses of your data (e.g. marketing emails).

To exercise any of these rights, email info@spanishonlineacademy.com with:

• The corresponding request form (available on our site)
• A valid form of ID (e.g. passport, DNI)

You may withdraw your consent at any time without affecting the legality of processing done before withdrawal. You also have the right to lodge a complaint with the Spanish Data Protection Agency if you believe your data has been misused.

Purpose of Data Processing

When you contact us, subscribe to our newsletter, purchase a product, or contract a service, you provide us with personal information for which we are responsible.

This may include: IP address, full name, physical address, email address, phone number, and payment data.

We use this data for different purposes depending on how it was collected:

• Contact Forms: To respond to inquiries, provide information or course demos, and issue quotes.
• Purchase/Service Forms: To manage your registration, conduct online classes, and handle billing.
• Subscription Forms: To send newsletters, offers, and promotions. Data is stored on Mailchimp servers in the U.S.

We also process data for:

• Ensuring compliance with legal obligations
• Improving our services and functionality
• Analysing user behaviour on the site (via cookies – see our Cookie Policy)
• Managing our social media profiles in accordance with each platform’s privacy policies (Facebook, Twitter/X, LinkedIn, YouTube, Instagram)

We will never use social media profiles to send individualized advertising.

Data Security

We take all reasonable precautions and follow industry best practices to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Our website is hosted by Loading, which ensures data security through appropriate measures. You can consult their privacy policy for more information.

Your personal data will NOT be shared with third parties unless legally required or essential for service delivery (and only with your express consent).

In cases of collaboration with third-party professionals, you will always be informed and asked for consent before any data is shared.

Embedded Content from Other Websites

Pages on our website may include embedded content (e.g. videos, images, articles). This content behaves as if the user had visited the other website directly and may collect data, use cookies, or track your interaction.

Legal Basis for Processing

The legal basis for processing your data is your consent.

To contact the Spanish Online Academy, subscribe to a newsletter, or post comments, you must accept this Privacy Policy.

Categories of Personal Data Processed

We process:

• Identifying information (name, email, address, phone number, etc.)
• We do NOT process any sensitive or specially protected data categories

Data Retention Period

Personal data will be retained until you request its deletion.

Data Recipients

We share data with the following service providers:

• Mailchimp (The Rocket Science Group LLC, USA)
  https://mailchimp.com
  Used for email marketing.
• Google Analytics (Google Inc., USA)
  https://analytics.google.com
  Google uses cookies to analyse site usage. Data is stored on Google’s servers in the U.S. See Google’s Privacy Policy for details.
• Spam Detection
  Visitor comments may be checked through automated spam detection services.

Website Browsing

While browsing https://spanishonlineacademy.com/, we may collect non-identifying data such as:

• IP address
• Geolocation
• Browser habits and usage patterns

We use Google Analytics for this purpose to better understand our audience and improve the site.

We are NOT responsible for how other websites linked from our site may handle your personal data.

Data Accuracy

You agree to provide accurate, complete, and up-to-date information. As a user, you are solely responsible for the accuracy of the data you submit. The Spanish Online Academy is NOT liable for any inaccuracies.

Consent and Acceptance

As a user, you declare that you have been informed of the terms regarding personal data protection and you accept and consent to the processing of your data by the Spanish Online Academy as described in this Privacy Policy.

Revoking Consent

To exercise your rights (access, rectification, cancellation, or objection), send an email to info@spanishonlineacademy.com, attaching valid legal identification (e.g., copy of your ID).

These rights do NOT apply to data we are legally required to retain for administrative, legal, or security purposes.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect legislative or industry changes. The updated policy will be effective once published on this page.